Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 6pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier, SMM, MBE or FedEx with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

Shipping costs per n. of items
Free Shipping Over
Shipping times
Quantity
From 1 to 3
From 4 to 6
From 7 to 12
From 13 to 18
From 19 to 24
From 25 to 30
From 31 to 36
From 37 to 42
From 43 to 48
From 49+
Italy
10
12
14
20
21
28
30
32
33
47
150
1-2 Days
Austria
16
19
30
39
56
74
92
110
127
216
Nothing
2-3 Days
Belgium
17
18
33
38
53
58
63
92
93
161
Nothing
2-3 Days
France
17
18
33
38
53
58
63
92
93
161
Nothing
2-3 Days
Germany
16
19
30
39
56
74
92
110
127
216
Nothing
2-3 Days
Spain
17
18
33
38
53
58
63
92
93
161
Nothing
2-3 Days
Holland
17
18
33
38
53
58
63
92
93
161
Nothing
2-3 Days
Switzerland
34
35
64
66
67
93
121
150
151
242
Nothing
2-3 Days
United Kingdom*
37
50
71
89
106
124
134
168
205
331
Nothing
4-5 Days
Norway
37
59
93
139
Not Allowed
Nothing
2-3 Days
United States
74
89
134
222
292
365
438
511
584
Not Allowed
Nothing
15-20 Days
Japan
81
109
216
Not Allowed
Nothing
7-10 Days
Hong Kong
81
109
216
Not Allowed
Nothing
7-10 Days
New Zealand
81
109
216
Not Allowed
Nothing
7-10 Days
Iceland
34
50
70
100
148
197
Not Allowed
Nothing
7-10 Days
Singapore
81
109
216
309
376
Not Allowed
Nothing
7-10 Days
South Africa
81
109
216
Not Allowed
Nothing
7-10 Days
Colombia
81
109
Not Allowed
Nothing
7-10 Days
Taiwan
81
109
Not Allowed
Nothing
7-10 Days
*England, Wales, Scotland, Northern Ireland

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch to courier will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.
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